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ED Patient Access Representative
Baltimore, MD
Job Description
Under general supervision, interviews Emergency Department patients to obtain necessary information, prepare admission/registration forms, gather insurance information and perform other clerical/computer operational tasks related to the admission of inpatients and outpatients coming into our Medical Center.Education:
High School Diploma or GED
Licensures/Certifications:
CHAA Preferred
Experience:
1 to 2 years related experience preferred. 6 months to 1 year working in an Emergency Department preferred. Completion of a Medical Terminology class preferred.
Skills:
*Responsible for interviewing patients that are experiencing a medical emergency.
*Ability to work calmly and efficiently in high-stress situations
*Strong ability to work well on a team with rotating staff.
*Knowledge of insurance coverage and billing, collection procedures, laws, rules, and regulations
*Knowledge in medical terminology preferred
*Skill in using computers and personal productivity applications
*Skill in oral and written communication, including reading comprehension
*Skill in data analysis to gather and update statistics, logs, records and reports
*Ability to type quickly and accurately
*Excellent skill in customer service techniques
*Ability to multi-task and prioritize
*Must be able to work in a patient care environment with exposure to infection and/or contagious disease
COVID-19 Vaccination
All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1 to 2 years
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