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Enterprise Business Intelligence Developer I
Towson, MD / Baltimore, MD
Job Description
Under general supervision of Enterprise Business Intelligence and Analytics Manager, collects, helps define end user requirements, develops and maintains the corresponding application reports, primarily Epic Cogito and SAP Business Objects Crystal Reports, to support the organization's, financial, operational, clinical, and quality reporting and business intelligence needs. Assists end user in defining, and conducts the corresponding required data analyses. Develops and maintains the required analytical tools for clinical, operational, quality and financial decision support. Performs a business partner role between technical staff and end users.
In addition, the Enterprise Business Intelligence Developer I will be responsible for developing and implementing the internal procedures that will be used in conjunction with vendor 3rd party applications; working as a liaison/specialist during implementation phases and providing on-site support/training during these system application implementations; troubleshooting problems or questions from users and resolving assigned helpdesk tickets; and rotating off hour support. Performs other duties as assigned.
Additional key responsibilities will be to demonstrate ability to devise simple benchmarking metrics to assess system performance. Demonstrate a basic understanding of the clinical or business operations functions. Demonstrate attention to detail in data gathering, specifications development and documentation and record keeping. Demonstrate basic degree of analytical skill and work under direct supervision in support of team initiatives.Education: Bachelor's degree in related field and at least four years of directly related experience. An equivalent combination of education and experience may be considered. Licensure: Required to complete and pass certification in assigned Epic application module(s) within 120 days of employment in this role. Experience: Work experience in a professional environment as obtained through an internship or fellowship program At least 3 years combined experience in both report development and business analysis, preferably with healthcare decision support systems, and a focus on: -Gathering and helping define user requirements. -Developing SAP Business Objects Crystal Reports, preferably Epic Clarity. -Epic Reporting Workbench and Radar experience preferred. -Advanced Microsoft Office Excel or comparable skills, including use of pivot tables. -Experience with data visualization tools such as SAP Lumira preferred. -Identifying and creating appropriate charts to support user needs. Skills: *Able to act as a liaison between the end user, Epic Analysts, Technical Support and MIS resources. *Strong interpersonal and collaborative skills, engaging high-level professionals. *Demonstrated analytical and problem-solving skills. *SAP Business Objects BI Web Intelligence, dashboards and universe design experience preferred. *Exposure to MS-SQL preferred. *Exposure to data analysis such as statistical exploratory analysis and statistical process control charts preferred. *Working knowledge of Epic Cogito data sources and tools preferred, including the Epic Cogito DW (Caboodle). *Advanced skills in using computers and personal productivity applications. *Ability to handle analysis, design, system configuration and testing tasks at a basic level of complexity. *Excellent customer service skills *Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education *Strong organizational skills in managing priorities *Uses critical thinking skills for assigned tasks *Detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design. *Proficiency in Microsoft Office applications - Word, Excel, PowerPoint, with proficiency in Microsoft Visio and Project. *Demonstrated knowledge of project management principles as obtained through the candidate's field of study.
In addition, the Enterprise Business Intelligence Developer I will be responsible for developing and implementing the internal procedures that will be used in conjunction with vendor 3rd party applications; working as a liaison/specialist during implementation phases and providing on-site support/training during these system application implementations; troubleshooting problems or questions from users and resolving assigned helpdesk tickets; and rotating off hour support. Performs other duties as assigned.
Additional key responsibilities will be to demonstrate ability to devise simple benchmarking metrics to assess system performance. Demonstrate a basic understanding of the clinical or business operations functions. Demonstrate attention to detail in data gathering, specifications development and documentation and record keeping. Demonstrate basic degree of analytical skill and work under direct supervision in support of team initiatives.Education: Bachelor's degree in related field and at least four years of directly related experience. An equivalent combination of education and experience may be considered. Licensure: Required to complete and pass certification in assigned Epic application module(s) within 120 days of employment in this role. Experience: Work experience in a professional environment as obtained through an internship or fellowship program At least 3 years combined experience in both report development and business analysis, preferably with healthcare decision support systems, and a focus on: -Gathering and helping define user requirements. -Developing SAP Business Objects Crystal Reports, preferably Epic Clarity. -Epic Reporting Workbench and Radar experience preferred. -Advanced Microsoft Office Excel or comparable skills, including use of pivot tables. -Experience with data visualization tools such as SAP Lumira preferred. -Identifying and creating appropriate charts to support user needs. Skills: *Able to act as a liaison between the end user, Epic Analysts, Technical Support and MIS resources. *Strong interpersonal and collaborative skills, engaging high-level professionals. *Demonstrated analytical and problem-solving skills. *SAP Business Objects BI Web Intelligence, dashboards and universe design experience preferred. *Exposure to MS-SQL preferred. *Exposure to data analysis such as statistical exploratory analysis and statistical process control charts preferred. *Working knowledge of Epic Cogito data sources and tools preferred, including the Epic Cogito DW (Caboodle). *Advanced skills in using computers and personal productivity applications. *Ability to handle analysis, design, system configuration and testing tasks at a basic level of complexity. *Excellent customer service skills *Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education *Strong organizational skills in managing priorities *Uses critical thinking skills for assigned tasks *Detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design. *Proficiency in Microsoft Office applications - Word, Excel, PowerPoint, with proficiency in Microsoft Visio and Project. *Demonstrated knowledge of project management principles as obtained through the candidate's field of study.
COVID-19 Vaccination
All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
4+ years
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