LAZ Parking Hiring Healthcare Ambassadors!
Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations? If so, then we want YOU to join our LAZ family! We are an employee first company who care about you and what you think!
**Details**
- Immediately Hiring!
- MedStar Montgomery Medicaal Center
- MUST have COVID-19 Vaccine
- Team Atmosphere
- Growth Opportunities
- Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately
- Free company uniform
The following programs are available to help support you,freeof charge.
- Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
- Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
- Smoking Cessation Program
The Spirit of the Position:
An Ambassador for LAZ Healthcare Services is a warm and caring
individual who has a desire to help others and the ability to multi-task
efficiently.
- Lobby
assistance:
- Directions
to desks, buildings, floors
- Report
any safety concerns
- Monitor/assist
with parking technology or other lobby technologies
- Answer
basic questions regarding wayfinding/restrooms/visitor policy
- Information
Desk Check-in:
- Front
desk duties vary by hospital but usually include operating phones, two-way
radio, registration, discharge and/or other duties as assigned.
- Answer
basic questions regarding wayfinding/restrooms/visitor policy
- Check-in
options with technology (vary by location):
- Patient
Check-in:
- Utilize
Electronic Medical Record (EMR) system to check-in patient for appointment
- Direct
patient to proper floor/unit
- Call for
patient transport as needed
- Visitors:
- Direct/manage
visitors through Visitor Management System screening/badging systems -will
vary by hospital and training will be provided
- Check-in
process includes identity verification, data entry of visitor information,
and printing of visitor badge
- Vendors:
- Direct/manage
vendors through vendor screening/badging systems -will vary by hospital
and training will be provided
- Check-in
process includes identity verification, data entry of visitor information,
and printing of vendor badge
- Prescreen
or triage at lobby entrances:
- Temperature
checks and prescreen various questions
- May
assist with pre-screen technology / kiosk
- Custom
triage will be vetted through LAZ legal
- PPE
checks and runners to assist with inventory
- Concierge
Options:
- Research
requests that patients and visitors have on the iPad provided.
- Utilize
iPad or phone to make reservations, give directions, order flowers,
provide restaurant information, local attractions, etc.
- Offer
ancillary services to patients and their families (i.e. dry cleaning, food
delivery, printing/scanning, email, etc.)
- Runners:
- Provide
RX pick-up and delivery to vehicle and/or lobby
- Provide
food deliveries from main driveway to room and/or waiting lobby
- Run PPE
supplies to hospital divisions/units/floors
- Distribution
and collection of self-administered Covid-19 tests
- Traffic
Assistance:
- Assist
with entry drive traffic for pick-up/drop-off, valet, and/or shuttle
- Assist
with drive-up testing sites
- Assist
with flu-shot clinics and/or vaccine clinics
- Patient
Transport Runner (PTR) (non-clinical)
- LAZ
Ambassadors can support hospital operations with internal patient
point-to-point transport runners. Most common are floor to discharge, ED
to floor, discharge to vehicle, or in-patient room to imaging or lab
units.
- Establishes
and maintains communication with patients and coworkers to improve quality
of service and customer satisfaction.
- Transports
patients inside the facility to designated areas in a punctual and timely
manner.
- Respects
and protects patient confidence and hospital confidentiality by keeping
all sensitive and patient information private.
- Follows
all protocols and procedures to ensure safe delivery of patients, their
possessions, supplies and laboratory specimens.
- Maintains
a secure, clean and healthy work environment by adhering to the standards
and regulations that are set forth by the hospital and local, state and
federal governments,
- Tiers of
Patient Transport
- Patient
Transport - Tier 1: Wheelchair Runner Only
- All
transports are documented via time and location
- Observes
the patient's activity/behavior and communicates any issue, concern, or
irregularity and calls for assistance if/when:
- Any change in status (skin color, breathing tempo) is noted
- Alarm on
medical equipment in room is activated
Hospital Regulations:
- Hospital
Ambassador must comply with all hospital rules and regulations and will be
required to complete any hospital regulation/safety training annually as
required by each location.
- Must
learn hospital Emergency codes (site specific) which will be
provided/trained before the start date of each employee.
- To the
best of the employee's knowledge and understanding, complies with all
Federal and State laws and regulations.
- Maintains
the privacy and security of all confidential and protected health Each
Sitter will be provided HIPAA training by LAZ and by each site-specific
location.
Education:
- High
school graduate or equivalent preferred
Skills:
- Ability
to communicate professional and effectively.
- Ability
to speak, read, and comprehend the English language.
- Ability
to demonstrate the knowledge and skills necessary to provide a safe
environment and demonstrate a high level of compassionate customer
service.
- Ability
to communicate observed changes in behavior/activity to the registered
hospital personnel.
- Ability
to handle challenging and at times, emotionally charged situations.
- Must be
able to make decisions independently and stay firm on decisions made (not
easily persuaded).
- Demonstrates
a sense of urgency and timeliness.
Travel:
- Must be
willing to travel between facilities.
Physical Demands:
- Ability
to lift, push and pull.
- Ability
to sit, stand, and walk for extended periods of time.
- Ability
to bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals
with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment
practices, including hiring, we are firmly committed to provide equal
employment opportunity (EEO) to all persons, regardless of race, color,
religion, sex, national origin, disability, age, genetics, Vietnam era, special
disabled, recently separated and other protected veterans, or any other
characteristic protected by federal, state or local law. No question in our
application process is used for the process of limiting or excluding any
applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.